Explore our Member and Guest policies at the Y, reflecting our core values of caring, honesty, respect, and responsibility. We are dedicated to creating a welcoming and inclusive environment that upholds these values, ensuring a positive experience for both our members and guests. Learn more about our commitment to maintaining a community that embraces these principles.
River Crossing YMCA is a charitable, non-profit organization whose purpose is to improve the quality of community life.
Caring- To be sensitive, understanding and responsible for the well-being of self and others.
Honesty- To be truthful, trustworthy, sincere and fair in word and action.
Respect- To value the worth of person and property; treating others as you would have them treat you.
Responsibility- To recognize, accept and fulfill the obligation to contribute to a better society.
Guests at River Crossing YMCA branches
Guest are welcome at the Y. Come as a member of the community or as the guest of a member.
All guests must complete a guest waiver. First time guests must have their picture taken and be screened through our Raptor security system. Please allow up to 15 minutes for this process.
Guest Waiver
All guests must complete a <guest waiver> at their first visit.
Guest Procedures: Age 18 or older
For anyone over 18 years old, a valid driver's license (or photo ID) must be presented upon the first visit. First time guests must have their picture taken and be screened through our Raptor security system. Please allow up to 15 minutes for this process.
At that time the guest must complete the Guest Sign-in form and sign the waiver. The guest will then be entered into our system as a non-member. "Raptor Checked" and "Waiver Signed" will be indicated on their non-member account for future reference.
Guest Procedures: Age 17 or younger
ALL guests 17 and younger MUST have a parent or legal guardian sign the guest form and waiver. The parent/guardian must come to the YMCA upon the first visit to sign the waiver. Please note, any previous waivers signed on "inactive" accounts are no longer valid and a new one must be signed upon first visit as a 'guest'. Once a youth has a new waiver signed, it will be indicated on their account for future reference.
Information for Members and Guests
Opt-In to Email Communications
The Y communicates with members and the community in a variety of way. Find out how you can opt into communications.
Opt-In to Text Messages
This exciting feature provides you with the ability to receive a text message about the topics that matter to you including group exercise cancellations, pool closures, weather updates and more.
Download & Use our Facility App
Our app is provided free to members and the community via the Apple Itunes and Google Play stores and provides important information including schedules and push notifications for important communications.
Member & Guest Handbook
The Y has policies and procedures in place for the safety of our members and guests. Please refer to our member handbook should you have any questions.
See Something? Say Something...
We are dedicated to providing an open line of communication with our members and the community. We count on our members, employees and volunteers to let us know if they become aware of any criminal conduct or violations to the YMCA Code of Conduct by contacting us. If you would prefer to be anonymous, continue to make a report and indicate the nature of confidentiality.
Trish Feinthel: 908.552.5133 or 215.348.8132
Tim Ryan: 215.348.8132, x1149 or 215.704.4957
Share a Bright Spot
Experience outstanding service from a Y staff member? Share a Bright Spot so that we can recognize them.