Meet our WOW Center Staff

Beth has proudly been part of the YMCA WOW Center since 2021. As one of the first voices members often hear, she enjoys helping, answering questions, and making everyone feel welcomed and supported from the very first interaction.

Born and raised in Philadelphia, Beth recently moved to Bucks County with her husband and their two daughters. She studied at the Community College of Philadelphia and is a licensed cosmetologist with more than 30 years of experience.  Her background in the service industry shaped her passion for building relationships and helping people feel confident and cared for.

Outside of work, Beth’s greatest joy is her family. She stays actively involved in her daughters’ school and activities, cheering them on and supporting them every step of the way. She also dedicates time to other nonprofit organizations, because giving back and staying connected to the community isn’t just something she does… it’s who she is.

Beth is proud to be part of an organization that makes a difference every day.
 

Tiffany has proudly been with the YMCA for over 7 years serving members of our community.  She has a passion for helping others and leading with heart.  Tiffany currently splits her time between assisting members in our WOW Center and overseeing the Stay & Play department at the Quakertown location.  

Tiffany started her Y journey at the Quakertown branch as a part time Membership Specialist.  She quickly found passion in her role and continues to share the mission of the YMCA.  After a short leave during the pandemic, and welcoming her third child, Tiffany returned to the Y in a new position, serving families in Stay & Play.  She quickly advanced in her role and was offered a full time dual position, which is when she joined the WOW Center team.

Tiffany has a history of over 20 years in the customer service industry.  Prior to her employment with the YMCA, she spent many years behind the chair as a licensed hairstylist.  Her passion in the service industry has driven her to continue to not only assist others, but lead a team of amazing individuals here at the Y.

In her free time, Tiffany enjoys spending time with her family and traveling.  She is a devoted wife and a loving mother to 3 amazing sons.  Her boys not only play baseball for the local community teams and school teams, but also for travel teams. She and her husband can be found cheering them on from the sidelines whether it is somewhere local or anywhere in the country!  

Tiffany is proud to be part of an organization that serves our community, making a difference every day.
 

Danielle Leatherman is the Associate Director of the WOW Center at River Crossing YMCA. With 16 years of dedicated service at the Y, Danielle began her journey in 2008 as a part-time team member before transitioning into a full-time role.
Throughout her career, Danielle has remained passionate about creating a welcoming and supportive environment for every member who walks through the doors. She loves assisting individuals and families, whether they’re signing up for membership, enrolling in programs, or taking the next step in their Y journey. Building meaningful connections and fostering relationships is at the heart of her work.

Known for her “secret power” of remembering every member’s name, Danielle takes pride in making each person feel seen, valued, and part of the Y community.

Danielle lives in Perkasie with her husband, son, and daughter, and is grateful for the opportunity to support and serve her community.
 

Kristen has been with the YMCA since 2014. Her YMCA story started as a parent when her son attended childcare at our Forks Education Center. Kristen loved the welcoming and family atmosphere that the YMCA has to offer. When she noticed that there was a position available in the center she happily applied.
 

Kristen started in a part time position working in the kitchen at our Forks Education Center. Her love of helping others, the YMCA’s mission, dedication, and learning new things took her too many different opportunities within the YMCA. Some different roles Kristen has had within the YMCA are billing registrar, maintenance manager, kitchen manger, assistant childcare director, overseeing the scholarship program, WOW center, and more. Kristen has also been involved in many different committees the YMCA has to offer including staff satisfaction, fundraising, PTA, Gala, overseeing collections for those in need, community events, and more. Kristen really enjoys getting to know our members, taking time to make sure they are heard, and assisting in any way needed. When Kristen worked in the branch our families knew she always had an open door policy and they were welcome to come in for a chat at any time. One of Kristen’s all-time favorites is collecting food and gifts for those in need during the holidays.
 

Kristen resides in Nazareth PA with her husband, her son Logan, 2 dogs, and a turtle. Outside of work hours Kristen enjoys spending time with her family. Most days are spent on a field or court watching her son play sports.
 

Kristen is so thankful to be a part of such an amazing organization that truly makes a difference in our communities and is ready to assist you with anything you may need. 

 

April McCaughey has 10 years of service at the YMCA, she brings a deep commitment to the organization’s mission of strengthening communities. She began her journey with the Fairless Hills Y in a part-time membership role and quickly developed a passion for helping members feel welcomed, supported, and connected.
 

For the past six years, she has been an integral part of the WOW Center (Call Center), where she continues to provide exceptional service and support to members across the association. Over time, her dedication to the YMCA’s mission inspired her to pursue opportunities to serve the community in a more full-time capacity.
 

She also brings more than 24 years of high-end customer service experience, along with a background in self-marketing, promotion, and networking since 2013. In addition, she has been a licensed esthetician since 2005, which further reflects her commitment to helping others feel their best.
 

She lives in Lower Bucks County with her husband and their dog. Now empty nesters, they enjoy cheering on their son and daughter as they build lives of their own. She truly enjoys connecting with members and finds fulfillment in helping support and strengthen the community the YMCA serves.
 

Maria Sullivan serves as the WOW Center Director of Operations at the River Crossing YMCA, bringing dedication, warmth, and nearly two decades of service to the community.

Maria began her YMCA journey in 2008 in the Childcare Program as a part‑time teacher’s aide, occasionally supporting the babysitting program when needed. During these early years, she built strong, lasting connections with children and families—relationships that shaped her passion for service. In 2010, she transitioned into a full‑time Membership role, where her compassion for members, families, and the broader community continued to grow. She has always valued the meaningful conversations shared with members over the years.

When the Call Center launched in 2020, Maria joined the team as one of the first points of contact for members, guests, and prospective members. Whether answering phone calls or responding through webchat, she enjoyed helping people discover the wide variety of programs the YMCA offers for all ages.

In 2025, the Call Center was rebranded as the WOW Center, marking a new chapter of enhanced service and support. Maria embraced this evolution wholeheartedly. She finds it deeply rewarding to lead a team that efficiently delivers on member needs and requests, and she takes great pride in supporting all branches across the association.

Maria earned her Bachelor of Science in Hotel and Restaurant Management in the Philippines, a foundation that strengthened her commitment to hospitality and service. She is a proud mother of two young adult sons and a young daughter.

Maria is honored to be part of the River Crossing YMCA family—an organization that touches lives and makes a meaningful difference every day.